Cancellation Policy

Cancellation Policy

cancellation policy - Guyer InstituteFollow-Up Appointments:

For A cancellation within 48 hours of appointment:

1st time-No charge
2nd time-$50 cancellation fee
3rd time-Full charge of the appointment
*After the third cancellation within 48 hours of an appointment, all future appointments must be pre-paid

Regarding a “no show” for an appointment:
1st time- $50 charge
2nd time- Full charge of the appointment
*After the second no show, all future appointments must be pre-paid


 

New Patient Appointments:

For our Cancellation Policy regarding New Patients, those cancelling appointments 30 days or more in advance will receive an 80% refund of their deposit.

Finally, our Cancellation Policy for New Patients cancelling appointments less than 30 days in advance will NOT receive a refund of their deposit.


 

*Any exceptions are to be reviewed by management, and will be determined on a case-by-case basis

Please understand that in order to provide the optimal efficiency to our clients, it is important to make every effort to be punctual and give advance notice of any alteration in schedule.

 

For any questions regarding our cancellation policy, please contact us during normal business hours.

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